Problems this solves

  • Launching without knowing which user journeys actually work
  • Bug reports developers can't reproduce
  • Security and permission issues found by customers instead of QA
  • The same defect reported ten times from different screens

Proof

  • 20 end-to-end journeys completed on PharmaConnect
  • 678+ defects identified and documented across QA engagements
  • 80+ defects documented with API-level reproduction on one enterprise B2B platform

What this covers

I test production SaaS and AI systems for workflow failures, authorization issues, multi-tenant isolation problems, API defects, business-logic errors, data-integrity failures, and release risks.

Methodology

End-to-end journeys. I start from what real users do: sign up, configure, order, pay, report. Each journey runs to completion for each role.

Exploratory testing. Structured sessions around risky areas such as permissions, money, state changes, and imports, looking for what the test plan didn't anticipate.

Network and API inspection. For every action I check what the browser actually sends and receives. Many serious defects are only visible there.

Controlled reproduction. Each defect is reduced to the smallest reliable set of steps, with the request and response that prove it.

Defect isolation and root-cause analysis. When several symptoms appear, controlled experiments find the shared cause, so developers fix one thing instead of chasing ten tickets.

Regression verification. Fixes are retested, along with the areas around them.

Coverage areas: authentication, authorization, tenant isolation, business logic, and data integrity.

Deliverables

A typical pre-launch package: 20 exploratory journeys, API-level investigation, authentication and authorization checks, multi-tenant isolation tests, business-logic testing, a defect matrix, and a final QA report.

Experience

678+ defects identified and documented across QA engagements and production testing, including:

Common questions

Can you provide pre-launch QA?

Yes. Pre-launch B2B SaaS QA and business-logic audits are my main QA service.

Technologies

Related case studies

Professional Case Study

20 · End-to-end journeys

Multi-Tenant B2B SaaS QA

Lead QA on a multi-tenant B2B pharmaceutical distribution platform: order-to-cash journeys, business-logic validation, API evidence, authorization, audit-log security, and reconciliation.

Exploratory testing · API testing · Browser network inspection · curl · RBAC matrix

More answers on the FAQ page.

Discuss a b2b saas qa project

Available for remote AI automation, n8n, AI agent, API integration, and B2B SaaS QA projects.